Welcome to ShopAngels!
ShopAngels is a full-service National and International mystery shopping and business evaluation provider, offering a range of complementary services to retail and corporate industries.
Business evaluation - or ‘Mystery Shopping’ - helps companies measure the quality of service they provide across a range of critical factors including customer service, environment and purchase process. The resulting information can then be used to build improvement programs and develop more enjoyable buying experiences.
A customer’s perspective of the service received and their overall experience is critical to businesses understanding how to continually improve - be it environment, staff or product - and thereby build loyalty for their brand.
With competition intensifying and consumers driving the way brands are built and experienced, there is no better time to work with us to improve your service. Call or email us today to find out more.